Do you have any pets?
The shipping manager is an 11yr old corgi named Lucifur. You can see her at https://www.instagram.com/lucifurcorgi/
Last updated: January 02, 2025 12:53
Will these items all be available after the project?
If an item is unlocked, then the raised amount will pay for the production of a certain number of items. if their is anything left after backer rewards are sent out then they will be available at conventions for purchase but typically there is not much left after backer packages are sent out so be sure to back the project to get something in particular.
Last updated: January 02, 2025 12:54
Are you a fan of delicious flavor?
You KNOW it!
Last updated: January 02, 2025 12:42
What happens if a package isn't delivered?
If there are any usps issues we can submit a claim with usps and go from there to replace the package. Sometimes packages get delayed for some issue or another but if you notice a package is stuck along the way you can either reach out to usps yourself or let us know and we can contact them as well.
Last updated: January 02, 2025 12:50
Where are you located?
We are located in Portland Oregon USA
Last updated: January 02, 2025 12:52
How many people are working on the project?
There are 4 people in total that have their artistic fingers in the bowl, with 1 artist as the main project manager coordinating the project.
Last updated: January 02, 2025 12:53
Where are you located?
Portland, Oregon
Last updated: February 17, 2025 14:43
Will more designs be available?
We constantly add designs and items to our website www.mistyfigs.com
Last updated: February 17, 2025 14:44
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.